Solutionswhat we do
Social Media Assessment
We develop social media strategies, by analysing and understanding a brand's market and its competitors from the social media point of view. These studies enable us to offer recommendations, strategies and tactical definitions for our clients. Through social media monitoring, we provide a detailed outlook of how a brand is seen by its customers and social media users.
Content Management
We build the brand's digital personality for social media and produce relevant multimedia content for different networks, based on search engine optimization principles.
Custumer Estudies
To understand the consumer's behavior on different social media networks.
Digital Crisis Management
We follow-up the repercussion of information on social media and provide guidance on how to prevent a crisis or act during one.
Market and Competitor Analysis
Market analysis to understand the actions of our clients' competitors on social media networks.
Social CRM Social Media Customer Care
Le Fil provides content and strategy consulting regarding customer service on social media - CRM Social.
Corporate Training
In-Company social media training. We provide training to develop social media skills and competencies within the company's selected staff, so they are able to dialogue with social media users and online costumers. It is a custom made program, designed for our clients demands and specificities.
Internal Communication
We develop internal policies for social network use by a company's staff, relying on expert legal counseling.
Strategic Meetings
Le Fil plans and organizes meetings to bring together brands and its most important social media customers.